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  • Reservation policy
    1/ In order to ensure stable quality, orders are limited every day, please place an order 10-14 days in advance for picking up the specified date.2/ Orders within 10 days may be canceled without prior consultation.3/ If you want to order cakes for two different days, please place two separate orders.4/ Within 24 hours after the order is placed, there will be a dedicated email to confirm the order.5/ You need to show the confirmation message or order number when picking up the goods.6/ Self-pickup order: only need to fill in the address [Kwai Fong store]7/ Delivery order: The address only needs to be filled in [delivery location]*The express delivery time is tight, and the cake needs to be frozen, please be on time; if you cannot be contacted or are late for more than 10 minutes, the courier has the opportunity to leave first, so as not to affect the delivery time of the next order, and make arrangements later, please forgive me .8/ Delivery order: Please fill in the [delivery address]*Our store only provides delivery during business hours.9/ On behalf of Call Van: You can choose to deliver on behalf of Call Van (cash on delivery) or find a courier to deliver the cake manually. Due to many external factors that cannot be controlled, the customer must consider the delivery risk and must bear it by himself. During the holidays, the traffic is relatively heavy, and the delivery service may be relatively unstable, please weigh it.10/ Business Hours: Please refer to this website.
  • How far in advance do I need to place an order?
    In order to maintain the quality of the daily order limit, it is recommended- Private order 10-14 days before order- Online style sheet please book 7-10 days in advance- Urgent orders are accepted for some simple styles, please check with FB messenger/Whatsapp customer service first.- For urgent orders within 7 days, please call or Whatsapp 64322700 for inquiries .
  • Self-shipment / delivery / delivery arrangement / freight issues
    Shipping fee for self-collection at the store.Please refer to delivery charges for all delivery areas and shipping chargesNon-delivery areas: Sha Tau Kok, Lo Wu, Ta Kwu Ling, Man Kam To, Lok Ma Chau, Mai Po, the area around Pak Tam Chung in Sai Kung, outlying islands, light rail stations*If you pay at a subway station: please indicate the name of the subway station for the billing address*Delivery etiquette: In order not to hinder the courier from delivering the next order, please be sure to arrive at the delivery place on time. If there is an emergency and the delivery cannot be made on time, please notify us by phone 3 hours in advance. In the event of a late customer, the courier has the right to leave to deliver the next order, and the bill for the late customer will be arranged separately.*Prices are subject to temporary update without prior notice.Notice! The traffic is relatively heavy during the holidays, and the delivery service may be relatively unstable. Due to many external factors that cannot be controlled, the customer must consider the delivery risk and must bear it by himself. For enquiries, please contact customer service WhatsApp/Facebook inbox
  • Online payment order process (one minute to complete)
    First select the corresponding product【Add to Cart】/【Buy Now】 Then, enter the order page to fill in the information 1 - Fill in the order information*Name: (your name)*Address: For self-pickup, please fill in the Kwai Fong store; for delivery, please fill in the name of the MTR station; for door-to-door delivery/Call or Van, please fill in the detailed address. *City: HK*Country: Hong KongSAR*Zip/Postal Code: 000000*Phone: (your contact number)*Pickup date and time: day/month/year, 12:00/1:00/2:00/3:00/4:00/5:00/6:30 2 - Select a shipping methodSubway Station Handover/Door Delivery/Call on behalf of Van [self-pickup at store] The last option! ! ! 3 - Choose a payment methodOnline payment: Credit Card / Debit CardOffline payment: FPS/Bank or ATM transfer 4 - Review and place an orderPlease review the order details above and when ready, click Place Order.☑ I agree to the Terms and Conditions, Privacy Policy and Return Policy【 Confirm order 】
  • Other booking methods
    Method 1: *Priority processingWelcome online instant order http://www.cforcakehk.comWithin 24 hours after the order is placed, there will be a dedicated email to confirm the order. It is recommended to place the order 10 days in advance.Method Two :If you need a custom-made special style, please go to the private custom area to fill in the information so that we can quote accurately, and there will be a dedicated person within 24 hours Reply to quote.Method three:For urgent orders within 7 days, please Facebook inbox / WhatsApp 64322700 for inquiry, we will quote as soon as possible.When inquiring, please submit the following information to save time for reply:1. Salutation2. Contact Number/Email3. Cake reservation date4. Cake style5. Cake size/number of people serving6. If you have a specified style pattern, you can send the picture to us for quotationMethod 4: If you have an urgent order within 3 days, please call 64322700 to check whether you can pick up the goods on the specified date and time.Only available online flat style.
  • Arrangements in case of bad weather
    In case of Gale Signal No. 8 or Black Rainstorm Warning, the settlement will be suspended and postponed until the signal is cancelled, and then contact the settlement time.
  • Maintenance Instructions / Do you need to freeze it?
    【 cake 】1/ It needs to be stored in a refrigerator at 0-4°C. It can be stored at room temperature for about two hours. Please refrigerate as soon as possible after receiving the goods (except for fondant cakes)2/ Avoid vigorous shaking during transportation.3/ Best shelf life: It is recommended to consume within 3 days4/ Support environmental protection, welcome to bring your own thermal bag! If necessary, you can buy thermal insulation bags from us: small $20, large $30.【 CUPCAKE 】1/ Can be placed at room temperature.2/ Best shelf life: It is recommended to consume within 3 days 【 Cookie 】 1/ This product has no preservatives, please keep it in a dry place. 2/ If the individual packaging is opened for too long, it may cause the biscuits to be air-filled and not brittle. 3/Best shelf life: It is recommended to consume within 2 weeks 【 Macarons 】1/ Do not leave at room temperature for more than 2 hours2/ The best storage method: ice tray. Bring to room temperature 3-5 minutes before serving.3/ Best shelf life: It is recommended to consume within 2 weeks4/ Support environmental protection, welcome to bring your own thermal bag! If necessary, you can buy thermal insulation bags from us: small $20, large $30.
  • Will the cake order come with candles and cake knives?
    Yes.+ Ordering a cake will come with a set of candles and cake knives.+ The popping cake will come with a wooden mallet.- If you don't need candles and knives, please leave a message when you place an order, thank you for supporting environmental protection!Additional fee categories are required:* Special character* Alternative birthday card* Numbers, three-dimensional birthday candles* more gavels* Add dolls
  • Does the cake have a hygienic guarantee?
    The company holds a food factory license (license number 2991808894) issued by the Food and Environmental Hygiene Department, and has established hygiene rules, requiring all employees to strictly abide by, wear masks, wash hands frequently, and disinfect the work space every day. Ensure that the cake is safe and hygienic, and you can enjoy it with peace of mind.
  • Return Policy / Receipt Notice
    All products are freshly handmade, once made, no return or exchange.Please check carefully when you receive the goods. If you have any questions, please contact us first.C For Cake reserves the right of final decision.
  • size reference
    Different cakes have different heights, and the serving size may vary. The amount of food per person varies. The following sizes are for reference.XS / 4 inches (for 1-2 persons)S / 5 inches (for 4~6 persons)M / 6 inches (for 6~8 persons)L / 7 inches (for 8~10 persons)XL/ 8 inches (for 10~14 persons)XL/ 9 inches (for 12~16 people)XXL / 10 inches (for 14~18 people)XXXL / 11 inch (for 16~20 persons)
  • payment method
    Order directly online, you can choose the following payment methods:Online Payment - Visa, Master Offline payment - FPS, ATM transfer. [ FPS ] Please send FPS to this phone number: 64322700 [Bank / ATM transfer] Hang Seng Bank Account Number: 521-053892-838 Account Name: C For Cake (An additional $30 handling fee will be charged if using a bank counter to deposit)! ! Offline payment instructions! !If you choose offline payment (FPS / ATM transfer), please read the following items carefully+ Please complete the payment procedure within 2 days, overdue payment orders will be ✖automatically cancelled.+ Please pay in full to the designated account, and the order will be accepted.+ For urgent orders, please make payment as soon as possible within the same day.+ After payment, please copy the credit card and order information to Whatsapp to 64322700, and the order will be accepted.+ If there is only a verbally confirmed order, it will not be regarded as a valid transaction.
  • The order was filled incorrectly! Can I change the pickup date/order content?
    No refund/order reduction for any reason after payment.If you fill in the wrong date or need to change the content for other reasons, you must change it 10 days before delivery. Because some cake making processes take longer, the cakes cannot be stored for too long, or you need to place a new order and pay again. There may not be vacancies for the time and date you want to change. It depends on the vacancy of the store. Please contact Customer service negotiation.C For Cake reserves the right of final decision.
  • Color difference problem
    The baker tries to follow the color requirements of the picture, but the cake material will be affected by temperature, humidity, and the stability of the source of ingredients, and there may be color differences. The baker will try to replace it with similar materials. Perfectionists, please consider carefully before placing an order.Color difference is not a reason for returns.If you have any complaints about color difference, please contact us first to discuss.
  • disclaimer
    All products of our company are handmade. In order to maintain the taste of the cake, we cannot guarantee 100% fulfillment of the style requirements. Perfectionists, please consider carefully before placing an order.
  • refund policy
    If you change the order content or delivery location, the difference will not be refunded, and you will need to pay an additional difference. If the order is canceled or is unexpectedly not ready on time, the order will be refunded in full.Color difference is normal and not a reason for a refund.If you have any questions, please contact us inquiry 64322700 first. C For Cake reserves the right of final decision.
  • business hours
    See bottom of site.*Subject to temporary changes without prior notice, please call 64322700 for inquiries.
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